Privacy Policy
1. Introduction
EcomSprint ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at ecomsprint.com or use our e-commerce development services.
Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this policy.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
Register for our services
Complete the business strategy consultation
Participate in our 7-day trial
Sign up for our newsletter
Contact our customer service
This information may include:
Name
Email address
Phone number
Billing address
Payment information
Business preferences and objectives
Any other information you choose to provide
2.2 Automatically Collected Information
When you visit our website or use our services, we may automatically collect certain information about your device and usage patterns, including:
IP address
Browser type
Operating system
Device information
Usage data (pages visited, time spent, etc.)
Referral source
Performance metrics on your e-commerce store
2.3 Cookies and Similar Technologies
We use cookies, web beacons, pixel tags, and similar technologies to track activity on our website and hold certain information. For more information about our use of cookies, please see our Cookie Policy.
3. How We Use Your Information
We use the information we collect to:
Build and launch your e-commerce business
Process and fulfill your orders
Communicate with you about your services
Provide customer support
Monitor and analyze usage and trends
Improve our services
Send you marketing and promotional communications
Detect, prevent, and address technical issues
Comply with legal obligations
All information is handled with confidentiality and used only for relevant business purposes.
We do not sell or rent your data. Your information may be shared only with trusted service providers such as Shopify, Stripe, and email platforms, strictly to fulfill business operations or comply with legal obligations.
4. Disclosure of Your Information
We may share your information with:
4.1 Service Providers
We may share some of your information with third-party vendors, service providers, and contractors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
4.2 Business Partners
We may share your information with our business partners to offer you certain products, services, or promotions related to your e-commerce business.
4.3 Legal Requirements
We may disclose your information where required to do so by law or in response to valid requests by public authorities.
4.4 Business Transfers
If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.
4.5 With Your Consent
We may disclose your information for any other purpose with your consent.
5. Data Security
We implement appropriate technical and organizational security measures designed to protect your personal information from accidental loss and unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
6. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data to the United Kingdom and process it there.
7.1 Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process your data in accordance with the General Data Protection Regulation (GDPR). This means we process your data only when we have a legal basis, such as fulfilling a contract with you, complying with legal obligations, or with your consent.
8. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
Right to access - You have the right to request copies of your personal information.
Right to rectification - You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to erasure - You have the right to request that we erase your personal information under certain conditions.
Right to restrict processing - You have the right to request that we restrict the processing of your personal information under certain conditions.
Right to object to processing - You have the right to object to our processing of your personal information under certain conditions.
Right to data portability - You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
If you wish to exercise any of these rights, please contact us at:
Email: privacy@ecomsprint.com
Address: 82A James Carter Road, Mildenhall, Suffolk IP287DE, United Kingdom
Phone: +44 20 3287 7320 or +1 213 632 3209
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your(or another's) child has provided us with personal information, please contact us, and we will take steps to delete such information.
10. Third-Party Websites
Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to read the privacy policy of every website you visit.
11. Updates to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our services after such modifications constitutes your acknowledgment of the modified Privacy Policy and your agreement to abide and be bound by it.
12. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
Ecom Launch Sprint
82A James Carter Road
Mildenhall, Suffolk IP287DE
United Kingdom
Email: support@ecomlaunchsprint.com
Phone: +44 20 3287 7320 or +1 213 632 3209